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returns & exchanges
- Items can be returned within 30 days for an exchange or store credit. This excludes sale or bespoke items.
- Products must be received in original condition - unworn, unwashed, with all tags still attached.
- For hygienic reasons, we do not accept returns for jewellery items.
- We process all returns within 2 business days of receiving your items. You'll receive an email once your return has been processed.
- Please email firstname.lastname@example.org if you believe your product is faulty or damaged. We will refund or replace in this circumstance.
- Original and return shipping costs are non-refundable.
- All sale, clearance and bespoke/ handmade items are not eligible for return or exchange.